Email & Writing
The forty-message thread
You have been added to a thread halfway through and are expected to have a view.
Here is an email thread: [PASTE]. Tell me: what is actually being decided, who wants what, where people are talking past each other, and what a reply from me would need to settle. Do not summarise message by message.
Email & Writing
The three-tone rewrite
You have written something and cannot tell if it lands as firm or rude.
Here is a draft email: [PASTE]. Rewrite it three ways — (1) direct and brief, (2) warm but firm, (3) formal for a senior audience. Keep every factual detail. Flag any sentence that could be read as blame.
Email & Writing
Chase without sounding desperate
Third follow-up on something you are owed.
I need a follow-up email. Context: [WHAT I ASKED FOR], [WHEN I ASKED], [WHY IT MATTERS NOW]. This is follow-up number [N]. Write it in under 90 words. It should be easy to say yes to and hard to ignore, without apologising for following up.
Email & Writing
Say no and keep the relationship
Declining a request from someone senior or a client.
Help me decline this: [REQUEST]. My real reason is [REASON]. Write a reply that says no clearly in the first two lines, gives one honest sentence of reasoning, and offers one alternative I can actually deliver.
Email & Writing
The client message on WhatsApp
It has to be short, warm, and completely unambiguous about money or dates.
Write a WhatsApp message to a client about [SITUATION]. Under 60 words. Polite but not deferential. State the date and the number precisely. No emoji. End with the single thing I need them to confirm.